Buss Lifestyle — Account Removal
You can have your account and all associated data deleted at any time. There are two ways to do this.
In the app (immediately)
- Open Buss Lifestyle and log in.
- Tap the person icon at the top right to open your profile.
- Scroll down and tap Delete account and all data.
- Read the warning and confirm with Yes, delete permanently.
Your account is deleted immediately and you are logged out.
Without the app
No longer have the app? Send an email to info (at) bussoliveoil.com with the subject “Delete account”, from your account's email address or stating the mobile number you use to log in. Please also include the name of your business. We may ask you to confirm your identity before we delete the account, and we will carry out your request within 30 days.
What is deleted
- your login (email address and mobile number);
- your name, your preferred language and your choice regarding news from Buss;
- your business's details, your billing and delivery addresses, delivery instructions and opening hours, if you are the only user of that business.
What is retained (and why)
- Invoices and accounting data for your orders are retained for the statutory retention period (currently 10 years), because the law requires it. They are anonymised: your name and the delivery address are unlinked.
- A paid order that has not yet been delivered will still be completed.
- Erased data disappears from the automatic backups when these are overwritten, at the latest after 30 days.
You will find more information in the Buss Lifestyle Privacy Policy.